Most companies forget why they made the decisions they made. Decision logs fix that, one line in a shared doc can save months of re-litigation.
An operating system is the collection of meetings, scorecards, docs, and cadences that make a business run without heroics. Here's how to design one.
Most meetings are broken. Here's the discipline that makes the few you keep actually productive, and the rest safely cancelable.
Standard Operating Procedures fail when they're written by people who don't do the work, stored where nobody looks, and updated never. Here's how to make them useful.
The single most important meeting in any operating system. What goes on the agenda, what stays off, and why skipping it silently breaks companies.