Module 9

Referral requests

Scripts and systems that turn referral generation into a weekly habit.

Referrals are the highest-margin business you'll ever do. They close faster, cost nothing, retain better. Most CPAs are terrible at asking. This module fixes that.

When to ask for referrals

At a moment the relationship is at a peak. Not random. Not "every quarter."

The verbal ask

Verbal referral ask
Write a 4-5 sentence verbal referral ask I can use after a positive interaction.

I help [specific niche].
The moment: [what just happened]

Should:
- Open with gratitude for the current moment (specific)
- Name exactly the type of person I can help
- Give a specific person/situation to think of
- Make handoff easy (I reach out, not them)
- Feel natural, not scripted

2 versions.

Warm intro email to client

Forward-able intro
My client [Client] said I could reach [Prospect].

Section 1 (to client): thank again, I'll reach out in 1-2 days, offer forward-able intro.

Section 2 (to forward): from them to friend: why they thought of them, 1-sentence about me, suggest 15-min chat.

Under 200 words total.

Referral partner outreach

The highest-leverage referral source isn't existing clients, it's other professionals who serve your same clients.

Partner outreach
Email to [complementary profession] in my market. Goal: referral relationship.

- Subject: about them, not me
- Open: specific detail about their work
- Bridge: client bases overlap because [specific]
- Offer: 20-min coffee/call
- What I bring (specific)
- Propose 2 times

Under 150 words. Peer-to-peer, not pitch.

Tracking referrals

Set up a spreadsheet: Referrer, Trigger, Date asked, Names referred, Status, Outcome, Thank you sent.

Weekly 15-min review to keep it alive.

This week's task