The North Star Metric

The North Star Metric is the single metric that best captures the core value your product creates. It's the number you optimize above all others.

Characteristics

Examples

How to pick

Start with what customers actually do when they get value. Messages sent, photos shared, meetings booked. Not signups or logins.

Avoiding vanity

Signups, downloads, page views are vanity. North Star should be measurable engagement with the core value.